Merchant terms

Last updated: 4 November 2026.

This page is a translation of the French terms; if the two differ, the French version prevails.

These terms apply to you if your store uses Weby. The terms of use also apply, for everything about your account.

1. What Weby provides

Weby, published by Simon Gracies EI (see the legal notice, in French), is self-checkout point-of-sale software: your catalogue, the app where your customers scan their items and pay, the receipts and their journal, the check of receipts at the exit, and the space where your team manages all of this.

You are the seller. The sale binds your customer and your store. Weby is not a party to the sale: you remain responsible for your products, your prices, the VAT you apply, the guarantees owed to the customer, returns, the sale of alcohol, your professional obligations and your insurance.

2. The subscription

Weby is a subscription per store, that is, per address. It is taken out with Weby, as a business, outside the app: the app shows no price and no purchase link. The price, term, billing and termination of the subscription are those of the offer you accept with Weby.

Weby takes no commission on your sales: the subscription is the only amount you owe it.

3. Payment: your Stripe account

Your customers pay on your store's Stripe account, an Express account that the owner opens from the store's space. Onboarding is done at Stripe, which itself verifies the identity of the business and of its representative, and the bank account that receives the payments. By opening this account, you accept Stripe's terms, which bind you directly to Stripe.

• Each payment is made directly on your account: your store is the merchant. The money never passes through Weby, and Stripe pays it out to your bank account on your payout schedule at Stripe.
• Stripe's fees are borne by you, charged by Stripe to your account, at its rates. Weby adds nothing.
• Refunds and payment disputes concern your account: a refund you make, or a dispute you lose, is debited from your account by Stripe, with its fees, under its terms.
• The cards your customers save are kept by Stripe for Weby; at each payment, the chosen card is copied at Stripe to your account. Weby never sees a card number.

Payment in the app only opens in your store once your Stripe account can accept payments, and once Weby has put in place everything section 4 requires of point-of-sale software. Until then, your customers pay at the checkout.

4. Weby, point-of-sale software

A merchant liable for VAT who records sales in software must be able to prove that the data is unalterable, secured, retained and archived (article 286, I, 3° bis of the French General Tax Code). Weby is the publisher of this software.

What is in place:

• each successful payment issues a receipt, in the same operation;
• your store's receipts are numbered without gaps and timestamped;
• each receipt carries a fingerprint chained to the previous receipt's: an alteration shows when the chain is verified;
• the journal is append-only: a recorded receipt is never altered or erased, neither by your team nor by the app.

What remains to be done before your first real sale: closings (daily, monthly and yearly) with the perpetual grand total, dated and signed archives, and credit notes (a correction or a refund is recorded as a new line referring to the original receipt). Weby then gives you its individual publisher's certificate, which you show to the tax authorities if they ask for it.

The certificate covers Weby used as these terms provide. A sale you record elsewhere falls under your other point-of-sale software.

5. Retention of your sales journal

Weby retains your store's sales journal for at least 6 years (article L102 B of the French Book of Tax Procedures), including after you leave Weby or your subscription ends. On your written request to contact@tryweby.com, Weby gives you a copy readable by the tax authorities, within 30 days.

Your other retention obligations (for example, 10 years for accounting records, article L123-22 of the French Commercial Code) remain yours: request your copy in time.

6. Your catalogue and your prices

Your catalogue (barcodes, labels, prices including taxes, VAT rates, alcohol flag) is your responsibility. You import it from a file or edit it item by item; the date of its last update is visible.

• The price in the app must be the shelf price. If they differ, you settle it with your customer.
• A customer who validates their cart sees their total frozen for 15 minutes: a price change during that time does not apply to that cart.
• You flag as alcohol every item that is.
• You do not put tobacco in your catalogue.
• An item's VAT rate is one of the rates of your store's country; the right rate is your responsibility.

7. The exit check

Your team can scan the QR code of a customer's receipt at the exit. The app answers at once: valid receipt, already checked (with the time), receipt from another day, or unknown in this store; it shows the items, and whether the receipt contains alcohol. Each check is recorded with its time and result, without the name of the person who checked.

The check, and what you do with it, are up to you, under your rules and the law. When a receipt contains alcohol, you check the customer's age: selling alcohol to minors is forbidden. Weby gives the information, and makes no decision in your place.

8. Your store and your team

To publish your store, you declare its name, address, location, SIRET number and VAT number (of the same SIREN), and you have at least one active item. You warrant that you are authorised to represent the store. Weby only opens stores located in France for now.

The name, address and location of a published store are public: that is how it can be found. The SIRET and VAT numbers are printed on every receipt, as the law requires.

Your team has an owner and members: manager, cashier or security. The owner and the manager edit the store and the catalogue; all of them read the store and check receipts. Only the owner manages the Stripe account, adds or removes a manager, and removes the store from Weby. You join a team with an invitation code, valid for 24 hours and once only. Anyone can leave the team on their own.

9. Unpublishing, leaving Weby

You can unpublish your store at any time: it disappears from the customers' app, and you can publish it again.

The owner can remove the store from Weby. This is final: no further action is possible on the store, but its sales journal is retained (section 5). Coming back is a request to support. The end of the subscription follows the offer you accepted.

The owner of a store still on Weby cannot delete their account: they remove the store first.

10. Personal data: who is responsible for what

Your store's sales journal belongs to you. For this journal, you are the controller, and Weby keeps it on your behalf, as processor (article 28 of the General Data Protection Regulation).

A customer's account is Weby's responsibility, as controller: sign-up, sign-in, saved cards, cart, and the link that lets the customer find their receipts in the app. The same goes for the account of each member of your team. See the privacy policy. When a customer deletes their account, their receipts stay in your journal, with no link to them.

For what Weby does on your behalf:

• Subject matter: keeping your store's sales journal and the exit check.
• Duration: that of your presence on Weby, then the retention of section 5.
• Nature and purpose: recording receipts, showing them to the customer who paid them and to your team at the exit check, retaining and verifying them. Weby acts only on your instructions, which are these terms and your team's actions in the app. Weby uses them for nothing else, does not sell them and discloses them to no one.
• Categories of data subjects: customers who buy in your store with Weby.
• Categories of data: for each receipt, the date, the number, the items, the totals and the VAT, the payment method (card brand and last 4 digits), the alcohol flag; for each exit check, the time and the result. A receipt carries neither the customer's name nor their email.
• Sub-processor: Supabase (Supabase Pte. Ltd.), which hosts Weby's database in Paris, in the European Union, with the European Commission's standard contractual clauses. You authorise this. Weby imposes on Supabase the same obligations as those of this section (article 28.4), and will inform you before any change of sub-processor; if you object, you may leave Weby. Your Stripe account is not a sub-processor of Weby: it binds you directly to Stripe.
• Security and confidentiality: row-level access control in the database; a customer reads only their own receipts, your team only those of your store; append-only journal; data encrypted at rest and in transit; only Weby's publisher, bound to confidentiality, administers the service; the development tools the publisher uses, including artificial intelligence assistants, access only test data or counts and totals, never customer data.
• Assistance: Weby helps you answer data subjects' requests, secure this data, carry out an impact assessment and, if needed, consult the CNIL. Weby notifies you without undue delay, and at the latest 48 hours after becoming aware of it, of any breach affecting this data. Weby alerts you if one of your instructions seems to infringe the regulation.
• Audit: Weby makes available the information needed to verify compliance with this section, and allows audits on your written request.
• End of the contract: the journal is retained at least as long as the law requires (section 5); you can request a copy at any time. Database backups erase themselves within 7 days.

If your business was on Weby before version 2.0, the data your team entered then (walk-in customers, staff, absences, invitations) remains processed on your behalf under the terms of 21 October 2026, until it is cleaned up, which will be announced to you.

11. What Weby may do

• refuse or withdraw the publication of a store whose information is false, incomplete or misleading;
• suspend access in case of serious breach or fraudulent use.

12. What Weby does not guarantee

The service is provided as is. Weby does not guarantee uninterrupted availability: if the app does not work, your customers go through the checkout. Nor does Weby guarantee the precision of phones' locations: a customer always confirms the store they are in.

13. If your business was on Weby before version 2.0

Until version 2.0, Weby was a marketplace for restaurants and bars (bookings, orders, paying the bill). These features are no longer in the app. What was done with them remains governed by the marketplace terms of 21 October 2026, a copy of which you can request at contact@tryweby.com.

14. Term, changes, governing law

These terms apply as long as your store uses Weby, then for what must survive them (sections 5 and 10). They may change: the date at the top of the page says when, and a change that concerns you is announced at least 30 days before it applies. They are governed by French law.